Discovery Care & Comfort Program, to ensure the safety and comfort of guests in our hotels, we have improved operational standards and health protocols to break the chain of spread of the Covid-19 Virus.
GUEST
- Temperature check. Staying home if ill.
- Keeping the distance
- Focus in-room activities & in-room entertainment
HOTEL STAFF
- Regular temperature check
- Trained in health protocol for new normal
- Wearing mask and gloves in public areas
CHECK-IN
- Plexiglass screens at the front desk
- Hand sanitizer at Reception
- Key card regularly disinfected
ROOM
- Extra disinfection of all surface
- Sanitized towels available
- Provide a grace period for the use of the room
PUBLIC AREAS
- Extra cleaning/disinfection
- Keep out crowds
- Hand sanitizer available at lobby and in outlets
RESTAURANT & BAR
- Open, following the instructions by the authorities
- Breakfast to go
- In-room dining recommended
MEETING & LEISURE AREAS
- Gym, sauna, and karaoke currently close
- Meeting areas open with safety measures
